Return and Refund Policy
Last updated: May 14, 2020
Thank you for shopping at MyBizVids.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Red Quokka Ltd, 56 Abbey Road SW19 2NA.
Service refers to the Website.
Website refers to MyBizVids, accessible from www.mybizvids.com
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order any time BEFORE you receive the final video files. Once you have approved your final video and received the Mp4 file, no refunds will be issued.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: carl@redqokka.com
We will reimburse you no later than 14 days from the day on which We receive the refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: carl@redqokka.com
FREE VIDEO Terms and Conditions (free.mybizvids.com)
We agree to create a 15 second video (may be longer at our discretion) using the points you give us.
This video will be hosted on our Youtube Channel, and you will be presented with a link to share ONLY. You will not receive or own a copy of the video.
After the video has been on our YouTube Channel we reserve the right to remove it from the channel.
Accepting this offer means:
- You do not have the rights to keep your video
- You will not be given a video file
- You will not hold us liable for any action taken against you or any claims made against you relating to the video.
- You can request that we remove the video from our YouTube channel at any point.
- You will not hold us liable for the link breaking or not working or any downtime of the video for any reason.